The healthcare industry is perhaps the fastest growing sector of the American economy. The Bureau of Labor Statistics estimates that the healthcare industry will add an additional three million jobs by 2023. And as with any booming business, it will require competent people to run it.
Federally enacted regulations, which very specifically state how healthcare information is to be processed, transmitted, and stored, has made healthcare management a rather specialized sector. As a result, managing the daily operations of the hospital, nursing home, hospice or doctor’s office requires someone that is familiar with all the laws and ethics that govern the healthcare industry. A good understanding of the rules will ultimately determine whether or not the healthcare facility or provider gets paid.
Healthcare Management Duties
Healthcare managers are primarily responsible for tending to the administrative side of a healthcare facility. They may be accountable for implementing procedures for admitting patients, preparing and filing medical claims, billing, and archiving medical records. Their duties might also include overseeing staffing plans, budgeting, and equipment procurement.
The right software suite can help managers and office staff work efficiently and with fewer errors. By automating many of the billing processes and eligibility requests, staff can get more done, more accurately, with less. It is critical, though, to find a program that can handle a variety of needs. Using one company for billing software and another for document management is likely to lead to headaches and hassles; integrated solutions are typically the most efficient and usable.